General Data Protection Regulation

From 25th May 2018, the EU General Data Protection Regulation (GDPR), will become enforceable. This legislation changes the way companies are able to collect and use your data. The General Data Protection Regulation (GDPR) offers more control to you, which ensures personal information is protected and used accordingly by third parties.

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It is important to SOLOS that we continue to communicate efficiently with all of our customers, with useful and engaging content that is relevant to your business interests, including promotions & product updates, industry news. We require your consent to continue to do this.

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SOLOS – commitment to the GDPR

At  SOLOS we are dedicated to ensuring high standards of data privacy and recognize that we need to take steps to meet the demands of the GDPR. We have summarized our preparation for the GDPR in this statement and this includes the implementation of policies, procedures and controls to ensure maximum and ongoing compliance.

Identifying personal data

We have documented what personal data we hold, where it came from and with whom we share it.

Policies and Procedures

We have revised our data protection policies and procedures to meet the requirements and standards of the GDPR including:

  • Data breacheswe have put in place procedures to identify, assess and investigate any suspected personal data breach at the earliest possible time and will notify individuals or any applicable regulator where we are legally required to do so.
  • Data retention and erasurewe have included data retention provisions into our privacy policy and will ensure that personal information is stored, archived and destroyed compliantly.
  • Subject access requests we have revised our subject access procedures to accommodate the revised timeframe for providing the requested information and try to respond to all legitimate requests within one month. We have also made this provision free of charge and have included this individual right in our privacy policy.

Privacy Policy

We have revised our privacy policy to comply with the GDPR, ensuring that individuals whose personal information we process are aware of why we need it, how it is used, what their rights are, to whom the information is disclosed, what safeguarding measures are in place to protect their information and the right to complain to the Information Commissioner’s Office if they think there is a problem in the way we have handled their data.

We strive to offer a high level of service and we believe that through communicating, our customers can benefit from key insight within the industry and take advantage of competitive pricing.

For further privacy information, Read our privacy policy.

For information regarding cookies, Read our cookie policy.

For any queries relating to GDPR and your privacy, please contact us at

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